Last updated: 15 December 2026
Boys Toys Rentals Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and disclose personal information when you visit our website, make an enquiry, or hire a vehicle or watercraft from us.
By using our website or services, you acknowledge and agree to the terms of this Privacy Policy.
Collection of Personal Information
We collect personal information that is reasonably necessary for us to operate our business and provide vehicle and watercraft hire services. This information may include your name, contact details, date of birth, residential address, driver’s licence or marine licence details, payment information, and booking history.
We may also collect information about how you interact with our website, such as your IP address, browser type, and usage data, to help us improve functionality and user experience.
Personal information is generally collected directly from you when you complete an online booking or enquiry form, contact us via phone or email, engage with us through social media, or hire a vehicle or watercraft. In some circumstances, we may collect information from third parties such as payment processors, insurers, or regulatory bodies where it is lawful and necessary to do so.
Use of Personal Information
The personal information we collect is used for the primary purpose of delivering our services. This includes processing bookings and payments, verifying your identity and licensing eligibility, communicating with you regarding your hire, and ensuring compliance with road, marine, and safety regulations.
Your information may also be used to manage insurance claims, investigate incidents or damage, respond to enquiries or complaints, and meet our legal and regulatory obligations. Where permitted, we may also use your information to send you updates, promotions, or marketing communications related to Boys Toys Rentals. You may opt out of these communications at any time.
Disclosure of Personal Information
We may disclose your personal information to third parties where it is reasonably necessary to operate our business or where required by law. This may include disclosure to insurers, payment providers, regulatory authorities, marine or transport authorities, legal advisors, or debt recovery services.
We do not sell or trade your personal information to third parties. Any disclosure is limited to what is required for the relevant purpose and is handled in accordance with applicable privacy laws.
Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information may be stored electronically or in hard copy form and is retained only for as long as necessary to fulfil operational, legal, or regulatory requirements.
Access to personal information is restricted to authorised personnel and trusted service providers who are required to maintain confidentiality.
Access and Correction
You may request access to the personal information we hold about you or request that it be corrected if you believe it is inaccurate, incomplete, or out of date. Requests can be made by contacting us using the details provided below.
For security reasons, we may require verification of your identity before providing access or making corrections.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve performance, analyse traffic, and enhance your browsing experience. Cookies allow us to recognise repeat visitors and understand how our website is used.
You may disable cookies through your browser settings; however, this may affect the functionality of certain parts of the website.
Overseas Storage and Disclosure
Some third-party service providers we use, such as cloud storage or payment platforms, may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure that your personal information is handled in a manner consistent with Australian privacy standards.
Privacy Complaints
If you have a concern or complaint about how we have handled your personal information, we encourage you to contact us directly. We will investigate all complaints promptly and take reasonable steps to resolve them.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be published on our website and will take effect immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Boys Toys Rentals
Email: info@boystoysrentals.com.au
Location: Adelaide, South Australia